Chrysler
|
|
Jeff Roberts
Service Director
Lee's Summit Dodge Chrysler Jeep
"We have been using Car People Marketing for our Service Reminders for the last several years and are very pleased with the results. Their pieces are very attractive and totally customizable to our needs. We have experienced a large increase in our customer retention and gross profit due to the response rates we see from the mailers they send for our dealership. Every one of the representatives that I have dealt with from Car People is very helpful and responsive. I would recommend Car People Marketing to anyone looking to increase their service traffic business!"
Chuck Earl
Service Manager
Landers McLarty Chrysler Jeep Dodge Ram
"Just wanted to take a moment to say THANK YOU to you and your team for helping us install the rewards program! The results are speaking for themselves. Our sales to service retention is continuing to grow, our customers know they have a long term relationship with us, and our employees know that this program is bringing customers back-time and time again. Not only do we have this wonderful program in place, but we have the continued support from everyone there that makes this more than a flash in the pan program. Thanks again for all the help and support!"
Al Begil
Service Manager
Superior Chrysler
"Superior was in search of something to increase sales... so we went to a service and parts sales seminar and met Randy Johnson from Car People Marketing. We were very receptive to Randy's ideas and curious about his programs and service offers. Randy came for a visit and had alot of good ideas for increasing sales and profit in our service department. They offer a service rewards proram that gives incentives and rewards to the customers for the future visits in service (it keeps them coming back). We immediately jumped on board in 2010 and have had tremendous results in this program. Our sales for 2011 have increased by 10% - that's $70,000 worth of sales! Our customer pay per repair order went from $160 to $220 a repair in labor sales and our number of repair orders have increased by 45 tickets a month. We have had a great response from our customers and they keep coming back to use their rewards! Its been a great boost to our business and Car People Marketing takes care of all the usage, rewards, and customer notifications through emails. We highly recommend this program."
Forrest Smith
Service Director
SouthTowne Hyundai Chrysler Dodge Jeep
"SouthTowne has been using Car People Marketing for many years, going back to 2003, and we are well satisfied with the results. I feel the direct mail Scratch-&-Save feature is a "real hook" to get customers to actually look at the piece. We've also been using their Service Rewards coupon books for many years with very effective results."
Al Willard
Service Manager
Hibbing Chrysler
"We have had great success with your program, we average over $160.00 per ro with the oil change, whenever we contact you we always receive a quick response.We would recommend you to anyone except our competitors."
Dave Prost
Service Manager
Mid Rivers Chrysler Jeep Dodge
"I wanted to thank you and Car People Marketing for turning our Service Retention in a positive direction. The Rewards Card has just not helped in retaining our customer base, but it has given the customer a sense that what they are spending in our service department is also earning them money for future service needs. When the customer receives a note by e-mail or letter being reminded of their earned balance, it gives them a sense of security knowing this is the real deal."
Jason Dorton
Fixed Operations Director
Marty Cancila Dodge Chrysler Jeep Ram
"I just wanted to let you know how much I appreciate what you have done for my business. The constant support and the positive results from your direct mail program has increased my traffic drastically. I feel you're more than just a vendor, you're like a partner in my business. Your products have been tested and provided ongoing positive results that promote customer retention and increase sales."
Eddie Weisen
Service Director
Jacksonville Chrysler Jeep Dodge
"The Rewards Program is the “bomb”! We have seen a dramatic increase in what the customers spend once we have either given them the 2% card or upsold them to the 5% card package. It is amazing to see how people will find a way to get back and spend money just to redeem their points. We have only been on the program for a few months and I cannot believe I waited so long to get enrolled. What a great tool to keep the customer coming back. I highly recommend the folks at Car People and you will too."
Jeff Green
Sales Associate
Carl Gregory Chrysler Jeep Dodge
ATTENTION ALL CAR SALES REPS: You've GOT TO use this Rewards Program to your advantage! I personally have been in car sales at Carl Gregory Chrysler Jeep Dodge in Johnson City, TN for over 10 years and have used this tool ever since we took it on approximatively 5 to 6 yrs ago. Although there are many ways to use it ... I personally use it with the customer if I'm not getting the closing results I need. I use it on every customer... my favorite is to save it for the close. It works like you wouldn't believe! PEOPLE LIKE FREEBIES!!! But keep in mind it has quite a few more uses as well. CUSTOMER RETENTION in todays market is hard to have, so give it a try with your next 5 or so write ups and YOU'LL SEE WHAT HAPPENS!
Sherri Stock
Service Manager
Russwood Auto Center
"I am very happy with the response rates I am getting from your Service Reminder program and even more so that the customers really seem to enjoy getting them! It's something different. I also appreciate the reports each month, it's all very good information!"
Stay connected: