Toyota
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Tommy Proffer
Service Manager
Andy Mohr Toyota
"Car People's Service Reminder system is an excellent tool for our service department. It provides a great response rate and outstanding return on investment. I highly recommend it to any dealership interested in improving their profitability and customer retention."
Mark Thompson
Service Manager
Modern Toyota of Boone
"Car People Marketing is a great source of getting the customers in the store. Its also a great retention tool as well!!! I have had nothing but great service with Car People and Kari Caughlin is a great person to work with!!! She makes my experience great and could ask for no better. Thanks Car People for having such high standards with your employees!!!"
Brian Flick
Service Director
Toyota of Apex
"I wanted to express my appreciation for the way you and your company handled our Dealer Rewards rogram. The set up was on time and flawless. You did what you said you would do and followed thru perfectly. Our Rewards program is working wonderfully. I would highly recommend you and your company to anyone who inquired. Great job and thanks!!"
Gary Williams
Service Manager
North Point Toyota
"I wanted to take a moment to express to you my gratitude for Car People’s consistent assistance in helping me retain my customers and increasing our car counts on the service drive. With all the manufactures that I have been associated with as a service manager and fixed director it has been “politically correct” to use their recommended vendors for doing direct mail pieces. Since I started working with Car People back in 2003 or 2004 I have tracked all of my returns from all vendors in a variety of measurements. I can’t put an exact percentage as comparison but I can say with no doubt whatsoever that your company has brought in more cars and helped to increase profit in the departments I have overseen then the manufactures vendors by far. ROI studies have proven over and over that your company has had a major impact on increased traffic as well as a very respectable ROI. Your company’s real goal is and always has been to have an impact on the clients business that truly is profitable for them. Many companies express the great results the can produce by using their services and how they will benefit me or my dealership. You and your excellent staff have always produced results and proves to me that you guy genuinely care about your customer.. Your pricing has always been more then competitive and reasonable and your service has been second to none. During my time at Smith Chevrolet in Ft Smith, I did track and measure traffic driven directly by car people vs the Manufacturers program and their was never a exception that Car People delivers what it says it will!. In short thank you for excellent service with zero exception. I will continue to use your services as long as I manage a service department."
Jerome George
Service Manager
Village Toyota
"Car People's direct mail program works great! Not only did the last conquest mailer bring in many new service customers, it brought in three new customers who just bought their cars elsewhere but came here and spent over $8400 in accessories! I highly recommend Car People to boost any dealer's service traffic!"
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