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Service Tip #62: Stop No-Shows!
Posted on Aug 26, 2010 - 01:59 PM
Here is an easy tip to make sure customers show up after setting an appointment... Simply restate your name and give them a confirmation number. The number is always the same – your employee ID or Service Advisor ID number. This commits customers to show up and makes it easy to identify who scheduled the appointment. Try it! You’ll like it!
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